Remove Description Requirement & Make ONE Benefit Required Instead
Trinity Blair
I cannot think of a single description that doesn't sound like a summary of the benefits and since it's listed below the benefits it feels redundant and would rather not have one at all.
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Kris (mymember.site)
The problem, however, is that when we had it as optional, a lot of creators didn't enter any description OR benefits, and that led to a lot of issues for our support team. We actually still have a lot of members reaching out to us confused about what's included in memberships. We have found that most people simply won't take the extra time to fill in a field, even if it will help someone to complete a purchase.
Trinity Blair
Kris (mymember.site): then why not make at least one benefit required?
Kris (mymember.site)
Trinity Blair: Ideally, everyone would fill in the descriptions AND the benefits.
Trinity Blair
Kris (mymember.site): I'm offering a solution to your expressed issue with creators not filling out the benefits... having the description required instead of benefits seems counterproductive if paying members are struggling to know what is offered with only the description being required.